Deepset vs SimplyRetrieve

Make an informed decision with our comprehensive comparison. Discover which RAG solution perfectly fits your needs.

Priyansh Khodiyar's avatar
Priyansh KhodiyarDevRel at CustomGPT.ai

Fact checked and reviewed by Bill Cava

Published: 01.04.2025Updated: 25.04.2025

In this comprehensive guide, we compare Deepset and SimplyRetrieve across various parameters including features, pricing, performance, and customer support to help you make the best decision for your business needs.

Overview

When choosing between Deepset and SimplyRetrieve, understanding their unique strengths and architectural differences is crucial for making an informed decision. Both platforms serve the RAG (Retrieval-Augmented Generation) space but cater to different use cases and organizational needs.

Quick Decision Guide

  • Choose Deepset if: you value mature open-source framework (since 2020)
  • Choose SimplyRetrieve if: you value completely free and open source

About Deepset

Deepset Landing Page Screenshot

Deepset is open-source framework and enterprise platform for llm orchestration. Deepset is the creator of Haystack, the leading open-source framework for building production-ready LLM applications, and offers an enterprise AI platform for developing and deploying custom AI agents and applications. Founded in 2018, headquartered in Berlin, Germany, the platform has established itself as a reliable solution in the RAG space.

Overall Rating
83/100
Starting Price
Custom

About SimplyRetrieve

SimplyRetrieve Landing Page Screenshot

SimplyRetrieve is lightweight retrieval-centric generative ai platform. SimplyRetrieve is an open-source tool providing a fully localized, lightweight, and user-friendly GUI and API platform for Retrieval-Centric Generation (RCG). It emphasizes privacy and can run on a single GPU while maintaining clear separation between LLM context interpretation and knowledge memorization. Founded in 2019, headquartered in Tokyo, Japan, the platform has established itself as a reliable solution in the RAG space.

Overall Rating
82/100
Starting Price
Custom

Key Differences at a Glance

In terms of user ratings, both platforms score similarly in overall satisfaction. From a cost perspective, pricing is comparable. The platforms also differ in their primary focus: AI Development Platform versus RAG Platform. These differences make each platform better suited for specific use cases and organizational requirements.

⚠️ What This Comparison Covers

We'll analyze features, pricing, performance benchmarks, security compliance, integration capabilities, and real-world use cases to help you determine which platform best fits your organization's needs. All data is independently verified from official documentation and third-party review platforms.

Detailed Feature Comparison

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Deepset
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SimplyRetrieve
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Data Ingestion & Knowledge Sources
  • Flexible ingestion – Process any file type with connectors and Unstructured library
  • Vector store options – OpenSearch, Pinecone, Weaviate, Snowflake support Learn more
  • ⚠️ Hands-on setup required for domain-specific pipeline customization
  • File-Based Workflow – Drop PDFs, DOCX, PPTX, HTML into folder and embed via script
  • GUI Knowledge Editor – Add documents on-the-fly through basic interface
  • Manual Processing – ⚠️ No web crawler or automatic refresh capabilities
  • Local Storage – ✅ All data stays on your machine for air-gapped deployments
  • 1,400+ file formats – PDF, DOCX, Excel, PowerPoint, Markdown, HTML + auto-extraction from ZIP/RAR/7Z archives
  • Website crawling – Sitemap indexing with configurable depth for help docs, FAQs, and public content
  • Multimedia transcription – AI Vision, OCR, YouTube/Vimeo/podcast speech-to-text built-in
  • Cloud integrations – Google Drive, SharePoint, OneDrive, Dropbox, Notion with auto-sync
  • Knowledge platforms – Zendesk, Freshdesk, HubSpot, Confluence, Shopify connectors
  • Massive scale – 60M words (Standard) / 300M words (Premium) per bot with no performance degradation
Integrations & Channels
  • API-first design – REST endpoints and Haystack SDK for custom app integration
  • Shareable prototypes – Quick demos available See feature
  • ⚠️ Production channels (Slack, web chat) require custom code development
  • Local Gradio GUI – Python scripts for queries with no pre-built channels
  • No Native Integrations – ⚠️ No Slack, Teams, or website widgets out-of-box
  • Custom Wrappers Required – Build your own connectors to forward messages
  • Website embedding – Lightweight JS widget or iframe with customizable positioning
  • CMS plugins – WordPress, WIX, Webflow, Framer, SquareSpace native support
  • 5,000+ app ecosystem – Zapier connects CRMs, marketing, e-commerce tools
  • MCP Server – Integrate with Claude Desktop, Cursor, ChatGPT, Windsurf
  • OpenAI SDK compatible – Drop-in replacement for OpenAI API endpoints
  • LiveChat + Slack – Native chat widgets with human handoff capabilities
Core Chatbot Features
  • Modular RAG pipelines – Retriever + reader + optional rerankers/multi-step logic
  • Advanced features – Multi-turn chat, source attribution, fine-grained retrieval Overview
  • ✅ Tool use and external API integration for rich agent behavior
  • Open-Source RAG Bot – Runs on local LLMs with streaming responses
  • Single-Turn Q&A – ⚠️ Limited multi-turn conversation and long-term memory
  • Retrieval Tuning Module – Transparency layer showing answer construction process
  • Basic Interactions – No lead capture or human handoff features
  • ✅ #1 accuracy – Median 5/5 in independent benchmarks, 10% lower hallucination than OpenAI
  • ✅ Source citations – Every response includes clickable links to original documents
  • ✅ 93% resolution rate – Handles queries autonomously, reducing human workload
  • ✅ 92 languages – Native multilingual support without per-language config
  • ✅ Lead capture – Built-in email collection, custom forms, real-time notifications
  • ✅ Human handoff – Escalation with full conversation context preserved
Customization & Branding
  • ⚠️ No drag-and-drop theming – requires custom front-end development for branded UI
  • ✅ Full freedom for visuals and conversational tone Custom components
  • Plain Gradio Interface – Minimal theming with developer-focused design
  • Source Code Customization – Tweak code or build custom front-end for branding
  • Full white-labeling included – Colors, logos, CSS, custom domains at no extra cost
  • 2-minute setup – No-code wizard with drag-and-drop interface
  • Persona customization – Control AI personality, tone, response style via pre-prompts
  • Visual theme editor – Real-time preview of branding changes
  • Domain allowlisting – Restrict embedding to approved sites only
L L M Model Options
  • Model-agnostic – GPT-4, Llama 2, Claude, Cohere, 80+ providers supported
  • ✅ Switch models via Connections UI with few clicks View models
  • WizardVicuna-13B Default – Instruction-tuned open-source model included
  • Hugging Face Compatible – Swap any model with sufficient GPU resources
  • Full Local Control – ✅ No external APIs or cloud dependencies
  • Model Limitations – ⚠️ Smaller models won't match GPT-4 depth
  • GPT-5.1 models – Latest thinking models (Optimal & Smart variants)
  • GPT-4 series – GPT-4, GPT-4 Turbo, GPT-4o available
  • Claude 4.5 – Anthropic's Opus available for Enterprise
  • Auto model routing – Balances cost/performance automatically
  • Zero API key management – All models managed behind the scenes
Developer Experience ( A P I & S D Ks)
  • REST API + Haystack SDK – Build, run, and query pipelines with comprehensive tooling
  • ✅ Visual editor with drag-and-drop, export YAML for version control Studio overview
  • Python Script Interface – No formal REST API or SDK
  • Subprocess Integration – Call scripts directly or build custom wrapper
  • Open Source Access – ✅ Full code access for modification
  • REST API – Full-featured for agents, projects, data ingestion, chat queries
  • Python SDK – Open-source customgpt-client with full API coverage
  • Postman collections – Pre-built requests for rapid prototyping
  • Webhooks – Real-time event notifications for conversations and leads
  • OpenAI compatible – Use existing OpenAI SDK code with minimal changes
Performance & Accuracy
  • ✅ Multi-step retrieval, hybrid search, custom rerankers for max accuracy
  • ✅ Modular components optimize latency at scale Benchmark insights
  • Slower Inference – ⚠️ 3-10+ seconds per reply on single GPU
  • Decent Accuracy – Good when relevant docs found, struggles with complexity
  • FAISS Vector Search – Fast retrieval using Facebook's library
  • Sub-second responses – Optimized RAG with vector search and multi-layer caching
  • Benchmark-proven – 13% higher accuracy, 34% faster than OpenAI Assistants API
  • Anti-hallucination tech – Responses grounded only in your provided content
  • OpenGraph citations – Rich visual cards with titles, descriptions, images
  • 99.9% uptime – Auto-scaling infrastructure handles traffic spikes
Customization & Flexibility ( Behavior & Knowledge)
  • ✅ Full control: multi-hop retrieval, custom logic, bespoke prompts available
  • ✅ Multiple datastores, role-based filters, external API integration Templates
  • Deep Parameter Control – Tweak retrieval params, system prompts, knowledge weighting
  • Embedding Model Swap – Replace multilingual-e5-base with alternatives
  • Pipeline Modification – ✅ Full source access for custom logic
  • Live content updates – Add/remove content with automatic re-indexing
  • System prompts – Shape agent behavior and voice through instructions
  • Multi-agent support – Different bots for different teams
  • Smart defaults – No ML expertise required for custom behavior
Pricing & Scalability
  • Free Studio – Development environment, then usage-based Enterprise plans at scale
  • ✅ Cloud, hybrid, or on-prem deployment options Pricing overview
  • MIT Licensed – ✅ Completely free with no subscription fees
  • Infrastructure Costs – Pay only for GPU hardware or cloud servers
  • Manual Scaling – ⚠️ Spin up and manage your own hardware
  • Standard: $99/mo – 60M words, 10 bots
  • Premium: $449/mo – 300M words, 100 bots
  • Auto-scaling – Managed cloud scales with demand
  • Flat rates – No per-query charges
Security & Privacy
  • ✅ SOC 2 Type II, ISO 27001, GDPR, HIPAA enterprise compliance
  • ✅ Cloud, VPC, or on-prem data residency options Security compliance
  • 100% Local Execution – ✅ Perfect for sensitive data and air-gapped environments
  • No External Transmission – All processing stays on-premises
  • DIY Security – ⚠️ No built-in auth, you implement access controls
  • SOC 2 Type II + GDPR – Third-party audited compliance
  • Encryption – 256-bit AES at rest, SSL/TLS in transit
  • Access controls – RBAC, 2FA, SSO, domain allowlisting
  • Data isolation – Never trains on your data
Observability & Monitoring
  • Studio dashboard – Latency, error rates, resource usage tracking available
  • ✅ Logs integrate with Prometheus, Splunk, and more Monitoring features
  • Analysis Tab – Shows retrieved docs and query construction process
  • Console Logging – Basic logs printed to terminal
  • No Dashboard – ⚠️ Add your own monitoring for stats
  • Real-time dashboard – Query volumes, token usage, response times
  • Customer Intelligence – User behavior patterns, popular queries, knowledge gaps
  • Conversation analytics – Full transcripts, resolution rates, common questions
  • Export capabilities – API export to BI tools and data warehouses
Support & Ecosystem
  • Community support – Haystack open-source community (Discord, GitHub, 14K+ stars) Insights
  • ✅ Wide ecosystem: vector DBs, model providers, ML tool integrations
  • Enterprise support – Paid tiers with dedicated assistance available
  • Community-Driven – GitHub issues and lightweight documentation
  • Research Foundation – Academic paper (arXiv 2308.03983) on RCG approach
  • No Paid Support – ⚠️ No SLA or enterprise help desk
  • Comprehensive docs – Tutorials, cookbooks, API references
  • Email + in-app support – Under 24hr response time
  • Premium support – Dedicated account managers for Premium/Enterprise
  • Open-source SDK – Python SDK, Postman, GitHub examples
  • 5,000+ Zapier apps – CRMs, e-commerce, marketing integrations
Additional Considerations
  • ✅ Ideal for heavily customized, domain-specific RAG solutions with full control
  • ⚠️ Steeper learning curve and more dev effort required Details
N/A
  • Time-to-value – 2-minute deployment vs weeks with DIY
  • Always current – Auto-updates to latest GPT models
  • Proven scale – 6,000+ organizations, millions of queries
  • Multi-LLM – OpenAI + Claude reduces vendor lock-in
No- Code Interface & Usability
  • Low-code Studio – Drag-and-drop interface aimed at developers and ML engineers
  • ⚠️ Non-tech users need help; production UIs require custom development
N/A
  • 2-minute deployment – Fastest time-to-value in the industry
  • Wizard interface – Step-by-step with visual previews
  • Drag-and-drop – Upload files, paste URLs, connect cloud storage
  • In-browser testing – Test before deploying to production
  • Zero learning curve – Productive on day one
Competitive Positioning
  • Market position – Developer-first RAG framework with enterprise cloud offering for custom solutions
  • Target customers – ML engineers, dev teams needing deep RAG customization and portability
  • Key competitors – LangChain/LangSmith, Contextual.ai, Dataworkz, Vectara.ai, Pinecone/Weaviate implementations
  • Advantages – Open-source Haystack, model-agnostic, visual editor, modular components, wide ecosystem, compliance
  • Pricing advantage – Free Studio, usage-based Enterprise; no vendor lock-in via open-source
  • Use case fit – Customized domain-specific RAG, complex workflows, developer-friendly APIs with portability
  • Market Position – MIT open-source local RAG for on-premises deployment
  • Target Customers – Developers experimenting locally, strict data isolation orgs
  • Key Competitors – LangChain, LlamaIndex, PrivateGPT, LocalGPT
  • Advantages – ✅ Free MIT license, 100% local, full model control
  • Best For – Offline environments, GPU infrastructure teams, zero cloud costs
  • Market position – Leading RAG platform balancing enterprise accuracy with no-code usability. Trusted by 6,000+ orgs including Adobe, MIT, Dropbox.
  • Key differentiators – #1 benchmarked accuracy • 1,400+ formats • Full white-labeling included • Flat-rate pricing
  • vs OpenAI – 10% lower hallucination, 13% higher accuracy, 34% faster
  • vs Botsonic/Chatbase – More file formats, source citations, no hidden costs
  • vs LangChain – Production-ready in 2 min vs weeks of development
A I Models
  • Model-agnostic – GPT-4, Claude, Llama 2, Cohere, 80+ providers via unified interface
  • ✅ Switch models via Connections UI without code changes
  • Embeddings – OpenAI, Cohere, Sentence Transformers, custom models supported
  • ✅ Multiple LLMs per pipeline for different components (retrieval vs generation)
  • Fine-tuning – Train on proprietary data for domain-specific accuracy
  • WizardVicuna-13B – Default uncensored instruction-tuned model
  • Any Hugging Face Model – Llama 2, Falcon, Mistral with GPU capacity
  • No Vendor Lock-In – ✅ Complete flexibility without API limits
  • Performance Trade-Off – ⚠️ Open models slower than managed cloud APIs
  • OpenAI – GPT-5.1 (Optimal/Smart), GPT-4 series
  • Anthropic – Claude 4.5 Opus/Sonnet (Enterprise)
  • Auto-routing – Intelligent model selection for cost/performance
  • Managed – No API keys or fine-tuning required
R A G Capabilities
  • ✅ Multi-step retrieval, hybrid search (semantic + keyword), custom rerankers for max accuracy
  • Modular design – Flexible retriever + reader + reranker for customized workflows
  • Multi-hop retrieval – Chain steps for complex queries requiring deep context
  • Vector DB flexibility – OpenSearch, Pinecone, Weaviate, Snowflake, Qdrant backends
  • ✅ Source attribution with citations, confidence scores; MTEB benchmark-proven performance
  • Haystack framework – Open-source foundation for full customization and portability
  • Retrieval-Centric Generation – Research-backed approach separating LLM from knowledge memorization
  • Mixtures-of-Knowledge-Bases – Multiple knowledge bases with intelligent routing
  • Explicit Prompt-Weighting – Control retrieved content influence on answers
  • Retrieval Transparency – ✅ Visual debugging showing document selection
  • FAISS Search – Fast approximate nearest neighbor retrieval
  • GPT-4 + RAG – Outperforms OpenAI in independent benchmarks
  • Anti-hallucination – Responses grounded in your content only
  • Automatic citations – Clickable source links in every response
  • Sub-second latency – Optimized vector search and caching
  • Scale to 300M words – No performance degradation at scale
Use Cases
  • Domain-specific Q&A – Enterprise knowledge bases with specialized terminology and fine-tuned models
  • Research & analysis – Multi-hop retrieval for complex questions across large corpora
  • Technical documentation – Developer-focused RAG for code docs, API references, guides
  • Compliance & legal – HIPAA/GDPR systems for regulated industries with on-prem deployment
  • Custom AI agents – External API calls, tool use, multi-step reasoning capabilities
  • ✅ Enterprise search and future-proof AI with no vendor lock-in
  • Air-Gapped Environments – ✅ Defense, classified research requiring offline operation
  • Healthcare PHI Compliance – HIPAA organizations needing 100% data isolation
  • RAG Research – Developers learning internals with full transparency
  • Zero-Cost RAG – Teams with GPU infrastructure avoiding subscriptions
  • Data Sovereignty – Strict data residency preventing cloud processing
  • Customer support – 24/7 AI handling common queries with citations
  • Internal knowledge – HR policies, onboarding, technical docs
  • Sales enablement – Product info, lead qualification, education
  • Documentation – Help centers, FAQs with auto-crawling
  • E-commerce – Product recommendations, order assistance
Security & Compliance
  • ✅ SOC 2 Type II, ISO 27001, GDPR, HIPAA certifications with annual audits
  • Flexible deployment – Cloud, hybrid, VPC, or on-premises for complete data control
  • Data residency – Choose storage location (US, EU, on-prem) for compliance
  • ✅ No model training on customer data; comprehensive audit trails
  • Complete Data Isolation – ✅ Ideal for classified, PHI, PII data
  • No Third-Party APIs – Zero external calls to cloud providers
  • Open-Source Auditing – Full code transparency for security reviews
  • Self-Managed Security – ⚠️ You control all security layers
  • SOC 2 Type II + GDPR – Regular third-party audits, full EU compliance
  • 256-bit AES encryption – Data at rest; SSL/TLS in transit
  • SSO + 2FA + RBAC – Enterprise access controls with role-based permissions
  • Data isolation – Never trains on customer data
  • Domain allowlisting – Restrict chatbot to approved domains
Pricing & Plans
  • Studio (Free) – Development environment with unlimited files for prototyping
  • Enterprise – Usage-based pricing (queries, documents, compute); no per-seat charges
  • Deployment tiers – Cloud (managed SaaS), hybrid, or on-prem with separate pricing
  • ✅ Professional services and custom development available; handles millions of documents
  • ✅ Haystack framework free forever; only pay for managed cloud services
  • MIT License – ✅ Free with no subscription or API charges
  • GPU Costs Only – Hardware or cloud compute are sole expenses
  • Unlimited Queries – No per-request pricing or rate limits
  • Standard: $99/mo – 10 chatbots, 60M words, 5K items/bot
  • Premium: $449/mo – 100 chatbots, 300M words, 20K items/bot
  • Enterprise: Custom – SSO, dedicated support, custom SLAs
  • 7-day free trial – Full Standard access, no charges
  • Flat-rate pricing – No per-query charges, no hidden costs
Support & Documentation
  • Community – Active Discord, GitHub (14K+ stars) with responsive maintainers
  • Enterprise support – Email, Slack Connect, dedicated engineers for paid customers
  • ✅ Comprehensive docs at docs.cloud.deepset.ai with tutorials, API references, guides
  • Resources – YouTube tutorials, GitHub examples, starter templates for common use cases
  • ✅ Wide ecosystem: vector DB providers, model vendors, tool developers
  • Professional services – Custom development, architecture consulting, implementation support
  • GitHub Repository – Code, docs, and examples at RCGAI/SimplyRetrieve
  • Academic Paper – arXiv 2308.03983 explaining RCG architecture
  • Community Support – GitHub Issues for troubleshooting
  • No Paid Support – ⚠️ Community-driven only, no SLAs
  • Documentation hub – Docs, tutorials, API references
  • Support channels – Email, in-app chat, dedicated managers (Premium+)
  • Open-source – Python SDK, Postman, GitHub examples
  • Community – User community + 5,000 Zapier integrations
Limitations & Considerations
  • ⚠️ Steeper learning curve – Requires ML/engineering skills, not ideal for non-technical users
  • ⚠️ Custom UI required – No drag-and-drop widget; build production interfaces from scratch
  • ⚠️ Hands-on setup – More config effort vs plug-and-play SaaS platforms
  • ⚠️ Studio limitations – Visual editor still needs RAG understanding; DevOps work for production
  • ⚠️ Enterprise costs – Usage-based pricing expensive at high volumes without optimization
  • ⚠️ Best for technical teams – Not for business users seeking no-code solutions
  • Developer-Only Tool – ⚠️ Requires Python, GPU, and technical expertise
  • GPU Infrastructure Required – ⚠️ Dedicated hardware or cloud GPU needed
  • Basic UI – Gradio interface needs custom front-end for production
  • Manual Scaling – ⚠️ No auto-scaling, you manage load balancing
  • No Enterprise Features – Missing multi-tenancy, user management, analytics
  • Slower Inference – ⚠️ 3-10+ seconds vs sub-second cloud APIs
  • Managed service – Less control over RAG pipeline vs build-your-own
  • Model selection – OpenAI + Anthropic only; no Cohere, AI21, open-source
  • Real-time data – Requires re-indexing; not ideal for live inventory/prices
  • Enterprise features – Custom SSO only on Enterprise plan
Core Agent Features
  • AI Agents – LLM-powered agents with reasoning, reflection, tool use Guide
  • Spectrum approach – Balance structured workflows with autonomous capabilities Details
  • ✅ Planning mechanisms: chain-of-thought/tree-of-thought for multi-step reasoning
  • Dynamic routing – LLMs evaluate and choose tools, databases, actions based on context
  • ✅ Reflection & self-correction for improved accuracy and adaptive strategies
  • Agentic RAG – Build pipelines with graphs, multimodal capabilities RAG Guide
  • Retrieval-Centric Generation – Research approach separating reasoning from knowledge
  • Retrieval Tuning Module – ✅ Developer transparency showing document selection
  • Knowledge Base Mixing – Route queries across multiple sources
  • Single-Turn Focus – ⚠️ Limited multi-turn conversation memory
  • No Chatbot UI – ⚠️ Gradio for developers only
  • No Production Features – ⚠️ No lead capture, handoff, or multi-channel support
  • Custom AI Agents – Autonomous GPT-4/Claude agents for business tasks
  • Multi-Agent Systems – Specialized agents for support, sales, knowledge
  • Memory & Context – Persistent conversation history across sessions
  • Tool Integration – Webhooks + 5,000 Zapier apps for automation
  • Continuous Learning – Auto re-indexing without manual retraining
R A G-as-a- Service Assessment
  • Platform Type – HYBRID: Open-source Haystack + enterprise Deepset Cloud for custom RAG solutions
  • Architecture – Modular pipelines (retriever + reader + reranker), full control over embeddings/vector DBs
  • Agentic capabilities – Autonomous agents with planning, routing, reflection Guide
  • Developer experience – REST API, Haystack SDK, visual Studio editor Studio
  • ⚠️ No-code limited – Studio drag-and-drop for developers, not non-tech users
  • Target market – ML engineers, dev teams needing deep customization and portability
  • ✅ RAG leadership: multi-step retrieval, hybrid search, model-agnostic (80+ providers), MTEB benchmarks Data
  • ✅ Enterprise ready: SOC 2, ISO 27001, GDPR, HIPAA; cloud/VPC/on-prem deployment
  • Use case fit – Custom domain RAG, complex workflows, developer APIs with portability
  • ✅ Open-source advantage: Haystack (14K+ stars) free; no vendor lock-in
  • ⚠️ NOT for: Non-tech teams, turnkey chatbots, pre-built widgets/Slack integrations
  • Competition – LangChain, Contextual.ai, Dataworkz; differentiated by open-source foundation
  • NOT RAG-AS-A-SERVICE – Open-source research project for local experimentation
  • Academic Foundation – Published research tool from RCGAI (arXiv 2308.03983)
  • Self-Hosted Only – ⚠️ No managed infrastructure, APIs, or SLAs
  • Developer-First Design – Python with GPU infrastructure requirements
  • 100% Local Execution – ✅ Perfect for air-gapped and classified environments
  • No Service Features – ⚠️ No auth, multi-tenancy, analytics, or SaaS conveniences
  • Platform type – TRUE RAG-AS-A-SERVICE with managed infrastructure
  • API-first – REST API, Python SDK, OpenAI compatibility, MCP Server
  • No-code option – 2-minute wizard deployment for non-developers
  • Hybrid positioning – Serves both dev teams (APIs) and business users (no-code)
  • Enterprise ready – SOC 2 Type II, GDPR, WCAG 2.0, flat-rate pricing

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Final Thoughts

Final Verdict: Deepset vs SimplyRetrieve

After analyzing features, pricing, performance, and user feedback, both Deepset and SimplyRetrieve are capable platforms that serve different market segments and use cases effectively.

When to Choose Deepset

  • You value mature open-source framework (since 2020)
  • Production-ready from day one
  • Highly modular and customizable

Best For: Mature open-source framework (since 2020)

When to Choose SimplyRetrieve

  • You value completely free and open source
  • Strong privacy focus - fully localized
  • Lightweight - runs on single GPU

Best For: Completely free and open source

Migration & Switching Considerations

Switching between Deepset and SimplyRetrieve requires careful planning. Consider data export capabilities, API compatibility, and integration complexity. Both platforms offer migration support, but expect 2-4 weeks for complete transition including testing and team training.

Pricing Comparison Summary

Deepset starts at custom pricing, while SimplyRetrieve begins at custom pricing. Total cost of ownership should factor in implementation time, training requirements, API usage fees, and ongoing support. Enterprise deployments typically see annual costs ranging from $10,000 to $500,000+ depending on scale and requirements.

Our Recommendation Process

  1. Start with a free trial - Both platforms offer trial periods to test with your actual data
  2. Define success metrics - Response accuracy, latency, user satisfaction, cost per query
  3. Test with real use cases - Don't rely on generic demos; use your production data
  4. Evaluate total cost - Factor in implementation time, training, and ongoing maintenance
  5. Check vendor stability - Review roadmap transparency, update frequency, and support quality

For most organizations, the decision between Deepset and SimplyRetrieve comes down to specific requirements rather than overall superiority. Evaluate both platforms with your actual data during trial periods, focusing on accuracy, latency, ease of integration, and total cost of ownership.

📚 Next Steps

Ready to make your decision? We recommend starting with a hands-on evaluation of both platforms using your specific use case and data.

  • Review: Check the detailed feature comparison table above
  • Test: Sign up for free trials and test with real queries
  • Calculate: Estimate your monthly costs based on expected usage
  • Decide: Choose the platform that best aligns with your requirements

Last updated: December 29, 2025 | This comparison is regularly reviewed and updated to reflect the latest platform capabilities, pricing, and user feedback.

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Priyansh Khodiyar's avatar

Priyansh Khodiyar

DevRel at CustomGPT.ai. Passionate about AI and its applications. Here to help you navigate the world of AI tools and make informed decisions for your business.

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