Privacy Policy

Last updated: December 3, 2025

At CustomGPT Comparisons, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

Information We Collect

We collect limited information to improve your experience:

  • Analytics Data: We use Google Analytics to collect anonymous usage data, including pages visited, time spent on site, browser type, and general location (city/country level).
  • Comments: If you leave a comment via Disqus, your data is collected and managed by Disqus (a third-party service). We do not store comment data on our servers.
  • Contact Form Submissions: When you contact us, we collect your email address, name (if provided), and message content to respond to your inquiry.
  • No Account Creation: We do not require account registration, and we never store passwords or sensitive authentication data.

How We Use Information

We use collected information for the following purposes:

  • Improve Site Experience: Analytics help us understand which pages are most useful and identify areas for improvement.
  • Respond to Inquiries: Contact form submissions allow us to answer your questions and provide support.
  • Performance Monitoring: We track site performance metrics to ensure fast loading times and optimal user experience.

We never sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

We use the following third-party services that may collect information:

These services have their own privacy policies and data practices. We recommend reviewing their policies to understand how they handle your information.

Cookies

We use cookies to improve your browsing experience:

  • Analytics Cookies: Google Analytics sets cookies to track anonymous usage patterns and help us understand site traffic.
  • Third-Party Cookies: Disqus may set cookies for comment functionality and user preferences.

How to Disable Cookies: You can disable cookies in your browser settings. Note that disabling cookies may affect site functionality. To opt out of Google Analytics specifically, visit the Google Analytics Opt-out Browser Add-on.

Data Retention

We retain data for the following periods:

  • Contact Form Submissions: Stored for 2 years to maintain communication history and respond to follow-up inquiries.
  • Analytics Data: Google Analytics retains data for 26 months (Google's default setting). This data is anonymized and aggregated.
  • Comments: Managed by Disqus according to their retention policies. We do not control Disqus data retention.

After these retention periods, data is automatically deleted or anonymized.

Your Rights

Depending on your location, you may have the following rights under GDPR (Europe) and CCPA (California):

  • Access: Request a copy of the personal data we hold about you.
  • Deletion: Request deletion of your personal data from our systems.
  • Correction: Request correction of inaccurate or incomplete data.
  • Opt-Out: Opt out of analytics tracking using browser settings or the Google Analytics opt-out tool.
  • Data Portability: Request your data in a machine-readable format (where applicable).

GDPR Compliance: For users in the European Economic Area (EEA), we comply with GDPR requirements for data protection and user rights.

CCPA Compliance: For California residents, we comply with CCPA requirements. We do not sell personal information and respect your right to opt-out of data collection.

Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

Data Security

We implement industry-standard security measures to protect your data, including:

  • HTTPS encryption for all data transmission
  • Secure server infrastructure provided by Vercel
  • Regular security audits and updates
  • Limited access to personal data by authorized personnel only

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Privacy Inquiries: privacy@customgpt.ai

General Inquiries: support@customgpt.ai

We will respond to privacy requests within 30 days, as required by GDPR and CCPA regulations.