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Progress Agentic RAG

Enterprise application development and deployment platform

Enterprise RAG-as-a-Service platform launched Sept 2025 following Progress Software's acquisition of Barcelona-based Nuclia. Combines SOC2/ISO 27001 security with proprietary REMi evaluation model for continuous answer quality monitoring. Built on open-source NucliaDB (710+ GitHub stars) with Python/JavaScript SDKs. Starting at $700/month.

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Overall Rating

4.1

234 reviews

Features4.2
Ease of Use4.0
Support4.2
Value4.0
Performance4.2

Company Information

Founded

2019 (Nuclia), acquired 2025

Headquarters

Barcelona, Spain (Nuclia) / Bedford, MA, USA (Progress)

Company Size

20-28 employees (Nuclia pre-acquisition), Progress: 2,000+ employees employees

Funding

€5.4M seed (Crane Venture Partners, Elaia - April 2022), acquisition price ~$50M (described as 'immaterial')

Pros

  • Proprietary REMi v2 model (30x faster inference) addresses hallucination problem with continuous quality monitoring - differentiated capability absent from most competitors
  • Open-source NucliaDB transparency (710+ GitHub stars) with managed infrastructure removes operational burden while maintaining technical visibility
  • Genuine no-code accessibility: business users (marketing, HR, legal, support) can deploy functional RAG pipelines in minutes via visual dashboard
  • Competitive pricing: $700/month entry undercuts many enterprise alternatives (vs $30K+ for Drift, Yellow.ai)
  • Benchmark leader: Nuclia with OpenAI embeddings achieved highest scores vs Vectara across answer relevance, context relevance, correctness (Docmatix 1.4k dataset)
  • 100M vectors fully ingested and optimized in ~20 minutes with sufficient worker allocation
  • Seven LLM provider flexibility without architectural changes: Anthropic, OpenAI, Google, Meta, Cohere, Azure, Nuclia Private GenAI
  • Enterprise compliance ready: SOC2 Type 2 + ISO 27001 with GDPR built-in PII anonymization

Cons

  • NOT a complete conversational AI platform - functions as RAG backend + embeddable widget, NO native Slack/WhatsApp/Telegram/Teams integrations
  • NO HIPAA certification documented - healthcare organizations processing PHI must contact sales for compliance clarification (critical gap for medical use cases)
  • NO built-in human handoff/escalation workflows - requires custom development for live agent routing
  • NO Dropbox or Notion integrations currently documented (cloud connector gaps vs competitors)
  • NO lead capture functionality - not designed for conversational marketing like Drift
  • Documentation fragmentation: dual portals (docs.rag.progress.cloud + legacy docs.nuclia.dev) may cause confusion
  • Token-based consumption pricing ($0.008/token beyond 10K/month included) requires careful usage forecasting
  • Recent acquisition (June 2025) means platform still maturing under Progress ownership with potential product direction changes

Best Use Cases

Enterprise Internal Knowledge Search

Organizations needing rapid deployment of semantic search and generative Q&A across internal knowledge bases with SOC2/ISO 27001 compliance. SRS Distribution (wholesale building materials) uses for fast, accurate, verifiable insights from unstructured data.

Healthcare Protocol Search

Medical institutions requiring knowledge discovery across technical publications. Althaia Hospitals (Spain's largest Central Catalonia hospital) deployed for medical protocol search supporting 5,000+ healthcare professionals. NOTE: HIPAA status requires sales verification.

Financial Services Knowledge Base

BrokerChooser (financial comparison platform) replaced keyword search with generative AI, reporting significant conversion increases and better user experience with verifiable source citations.

Education & Research

Columbia Business School and Barry University use for academic knowledge discovery. NAFEMS (engineering simulation association) deployed for thousands of technical publications serving international membership.

Technical Developer RAG Backend

Development teams evaluating RAG backends benefit from dual SDKs (Python/JavaScript), extensive API surface, and transparent NucliaDB architecture for custom search/retrieval implementations.

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