UChat
No-code omnichannel chatbot builder for social commerce
Best ValueUChat is a no-code omnichannel chatbot platform optimized for social commerce and customer engagement across 15+ messaging channels including WhatsApp, Facebook Messenger, Instagram, Telegram, and more. Built for agencies with comprehensive white-labeling at $199/month.
Overall Rating
4.9
72 reviews
Features4.7
Ease of Use4.7
Support4.8
Value4.9
Performance4.8
Company Information
Founded
2018
Headquarters
Australia
Company Size
11-50 employees
Pros
- Exceptional value - $10/month for 12+ channels vs ManyChat's $15/month for 4 channels
- Industry-leading white-label capabilities at $199/month with 100% profit retention for agencies
- QR code channel switching enables seamless web-to-WhatsApp handoff with conversation context
- Voice/IVR capabilities with payment processing - unique for chatbot platforms
- No markup on AI costs - connect your own OpenAI/Anthropic/Google keys directly
Cons
- Knowledge capabilities depend on OpenAI Assistant API - no native RAG architecture or vector database control
- Manual knowledge updates only - no automatic crawling, scheduled refresh, or cloud storage auto-sync
- No official SDKs in any language - API documentation via Swagger only
- Basic analytics compared to competitors - no open rate, click rate, or unrecognized input tracking
- Limited RBAC with only 3 roles (Owner/Admin/Member) - insufficient for enterprise needs
Key Highlights
15+ messaging channels with unified inbox - more than any competitor at this price
Full white-labeling for agencies at $199/month with custom domains and branded apps
QR code technology enables seamless channel switching with conversation context
Voice/IVR with payment processing capabilities unique to chatbot platforms
Best Use Cases
Social commerce automation across WhatsApp, Facebook, Instagram
Agency white-label chatbot services with custom branding
E-commerce customer support with product catalogs and cart recovery
Multi-channel lead capture and CRM integration
Voice/IVR automation with payment collection
Ready to Compare UChat?
See how UChat stacks up against CustomGPT and other alternatives. Make an informed decision with our detailed comparison.