What are the main differences between CustomGPT and Deviniti?

CustomGPT excels in Industry-leading accuracy with 97% benchmark score and Patented technology to reduce hallucinations, scoring 94/100 in user ratings with 97% accuracy. Deviniti leads in Strong compliance and security focus and Self-hosted solutions for data privacy with 77/100 overall rating and 81% accuracy. Key technical difference: CustomGPT focuses on No-code chatbot builder while Deviniti emphasizes Custom AI agent development. Pricing differs by $99/month.

Which is better for enterprises: CustomGPT or Deviniti?

CustomGPT offers SOC 2 compliance for enterprise security. HIPAA compliance is available in Deviniti. For scalability, both offer cloud-based deployment options. CustomGPT leads with 94/100 enterprise readiness score (96/100 enterprise features).

How much does CustomGPT cost vs Deviniti?

CustomGPT starts at $99/monthly (freemium model), while Deviniti begins at contact sales/custom (enterprise model). Both require paid plans, and free trials are available. This represents a significant price difference of $99/month. See our detailed pricing breakdown for complete tier comparisons.

Can I migrate from Deviniti to CustomGPT?

Migration from Deviniti to CustomGPT typically requires API-based data export/import, which CustomGPT provides. CustomGPT provides comprehensive API access excellent documentation for the migration process. Estimated migration time: 1-2 days for cloud setup. Contact CustomGPT support for migration assistance and best practices.

What integrations do CustomGPT and Deviniti support?

CustomGPT integrates with Direct sitemap (Auto-sync), Wordpress(Auto-sync), Wix(Auto-sync), YouTube (Auto-sync), Hubspot Knowledge Base (Auto-sync) (13 integrations total). Deviniti supports Atlassian suite, Enterprise systems, Custom APIs, Banking systems, Legal platforms (7 integrations available). CustomGPT provides comprehensive API access. CustomGPT offers 86% more integrations, with webhook support for real-time data sync.

What are the main differences between CustomGPT and Deviniti?

CustomGPT offers strong capabilities, scoring 0/100 in user ratings. Deviniti provides unique strengths with 0/100 overall rating. Key technical difference: CustomGPT focuses on advanced features while Deviniti emphasizes specialized capabilities.

Which is better for enterprises: CustomGPT or Deviniti?

Both platforms provide enterprise-grade security. HIPAA compliance varies - contact vendors for details. For scalability, both offer cloud-based deployment options. Deviniti leads with strong/100 enterprise readiness score.

How much does CustomGPT cost vs Deviniti?

CustomGPT starts at custom pricing/month (subscription model), while Deviniti begins at contact sales/month (subscription model). Both require paid plans. Pricing is relatively comparable. See our detailed pricing breakdown for complete tier comparisons.

Can I migrate from CustomGPT to Deviniti?

Migration from CustomGPT to Deviniti typically requires manual data transfer since API access may be limited. Deviniti offers standard documentation for the migration process. Estimated migration time: 1-2 days for cloud setup. Contact Deviniti support for migration assistance and best practices.

What integrations do CustomGPT and Deviniti support?

CustomGPT integrates with (multiple platforms). Deviniti supports (various tools). API availability varies by plan. Integration coverage is comparable.

CustomGPT vs Deviniti

Make an informed decision with our comprehensive comparison. Discover which RAG solution perfectly fits your needs.

More about Deviniti More about CustomGPT Get Started Today

Priyansh KhodiyarDevRel at CustomGPT.ai

Fact checked and reviewed by Bill Cava

Published: 01.04.2025Updated: 25.04.2025

In this comprehensive guide, we compare CustomGPT and Deviniti across various parameters including features, pricing, performance, and customer support to help you make the best decision for your business needs.

Overview

When choosing between CustomGPT and Deviniti, understanding their unique strengths and architectural differences is crucial for making an informed decision. Both platforms serve the RAG (Retrieval-Augmented Generation) space but cater to different use cases and organizational needs.

Quick Decision Guide

Choose CustomGPT if: you value industry-leading accuracy with 97% benchmark score
Choose Deviniti if: you value strong compliance and security focus

About CustomGPT

CustomGPT is most accurate rag-as-a-service api for business. CustomGPT is the #1 benchmarked RAG platform that enables businesses to create powerful AI assistants trained on their specific data, offering industry-leading accuracy with reduced hallucinations and seamless integration capabilities. Founded in 2021, headquartered in Needham, Massachusetts, United States, the platform has established itself as a reliable solution in the RAG space.

Overall Rating

94/100

Starting Price

$99/mo

About Deviniti

Deviniti is self-hosted genai solutions for compliance-critical industries. Deviniti is an AI development company specializing in secure, self-hosted AI agents and LLM solutions for highly regulated industries like finance, healthcare, and legal, with expertise in RAG architecture and custom AI development. Founded in 2010, headquartered in Kraków, Poland, the platform has established itself as a reliable solution in the RAG space.

Overall Rating

77/100

Starting Price

Custom

Key Differences at a Glance

In terms of user ratings, CustomGPT in overall satisfaction. From a cost perspective, Deviniti offers more competitive entry pricing. The platforms also differ in their primary focus: AI Chatbot versus AI Development. These differences make each platform better suited for specific use cases and organizational requirements.

⚠️ What This Comparison Covers

We'll analyze features, pricing, performance benchmarks, security compliance, integration capabilities, and real-world use cases to help you determine which platform best fits your organization's needs. All data is independently verified from official documentation and third-party review platforms.

Detailed Feature Comparison

Features	CustomGPT	Deviniti
Data Ingestion & Knowledge Sources	1,400+ file formats – PDF, DOCX, Excel, PowerPoint, Markdown, HTML + auto-extraction from ZIP/RAR/7Z archives Website crawling – Sitemap indexing with configurable depth for help docs, FAQs, and public content Multimedia transcription – AI Vision, OCR, YouTube/Vimeo/podcast speech-to-text built-in Cloud integrations – Google Drive, SharePoint, OneDrive, Dropbox, Notion with auto-sync Knowledge platforms – Zendesk, Freshdesk, HubSpot, Confluence, Shopify connectors Massive scale – 60M words (Standard) / 300M words (Premium) per bot with no performance degradation	Custom pipelines – Ingest any source: docs, APIs, databases, proprietary systems Case study Format support – PDF, DOCX, and uncommon formats as needed Scalable infrastructure – Automated pipelines for huge datasets with fresh indexing Learn more ⚠️ Custom build required – No pre-built connectors or templates
Integrations & Channels	Website embedding – Lightweight JS widget or iframe with customizable positioning CMS plugins – WordPress, WIX, Webflow, Framer, SquareSpace native support 5,000+ app ecosystem – Zapier connects CRMs, marketing, e-commerce tools MCP Server – Integrate with Claude Desktop, Cursor, ChatGPT, Windsurf OpenAI SDK compatible – Drop-in replacement for OpenAI API endpoints LiveChat + Slack – Native chat widgets with human handoff capabilities	Multi-channel deployment – Web, mobile, Slack, Teams, or legacy apps Custom APIs – Webhooks for CRMs, ERPs, ITSM with dev work Integration approach ✅ Tailored to stack – Fits exact enterprise architecture requirements ⚠️ Dev effort needed – Each integration requires custom development sprint
Core Chatbot Features	✅ #1 accuracy – Median 5/5 in independent benchmarks, 10% lower hallucination than OpenAI ✅ Source citations – Every response includes clickable links to original documents ✅ 93% resolution rate – Handles queries autonomously, reducing human workload ✅ 92 languages – Native multilingual support without per-language config ✅ Lead capture – Built-in email collection, custom forms, real-time notifications ✅ Human handoff – Escalation with full conversation context preserved	Domain-tuned AI – Multi-turn memory, context, any language, local LLMs Workflow automation – Lead capture, human handoff, IT tickets Case study ✅ Exact specifications – Built precisely to your requirements
Customization & Branding	Full white-labeling included – Colors, logos, CSS, custom domains at no extra cost 2-minute setup – No-code wizard with drag-and-drop interface Persona customization – Control AI personality, tone, response style via pre-prompts Visual theme editor – Real-time preview of branding changes Domain allowlisting – Restrict embedding to approved sites only	Fully bespoke – UI, tone, flows match brand perfectly Custom approach Domain-specific dialogs – Custom styling and terminology for your industry ⚠️ Changes require dev – Updates need development effort, not self-service
L L M Model Options	GPT-5.1 models – Latest thinking models (Optimal & Smart variants) GPT-4 series – GPT-4, GPT-4 Turbo, GPT-4o available Claude 4.5 – Anthropic's Opus available for Enterprise Auto model routing – Balances cost/performance automatically Zero API key management – All models managed behind the scenes	Model-agnostic – GPT-4, Claude, Llama 2, Falcon, any model Services Fine-tuning – Train on proprietary data for insider terminology Local deployment – On-prem hosting for complete data sovereignty ⚠️ Model swaps – Require new build/deploy cycle
Developer Experience ( A P I & S D Ks)	REST API – Full-featured for agents, projects, data ingestion, chat queries Python SDK – Open-source `customgpt-client` with full API coverage Postman collections – Pre-built requests for rapid prototyping Webhooks – Real-time event notifications for conversations and leads OpenAI compatible – Use existing OpenAI SDK code with minimal changes	Project-specific API – JSON over HTTP tailored to endpoints Example Custom docs – Documentation and samples from Deviniti engineers ✅ Direct support – Access to dev team, not generic docs ⚠️ No public SDK – Everything custom-built for your project
Performance & Accuracy	Sub-second responses – Optimized RAG with vector search and multi-layer caching Benchmark-proven – 13% higher accuracy, 34% faster than OpenAI Assistants API Anti-hallucination tech – Responses grounded only in your provided content OpenGraph citations – Rich visual cards with titles, descriptions, images 99.9% uptime – Auto-scaling infrastructure handles traffic spikes	Best-practice retrieval – Multi-index, tuned prompts for precision Approach Hallucination reduction – Fine-tune on your data for accuracy ⚠️ Ongoing refinement – Perfecting accuracy needs iterative tweaks
Security & Compliance	SOC 2 Type II + GDPR – Regular third-party audits, full EU compliance 256-bit AES encryption – Data at rest; SSL/TLS in transit SSO + 2FA + RBAC – Enterprise access controls with role-based permissions Data isolation – Never trains on customer data Domain allowlisting – Restrict chatbot to approved domains	On-prem deployment – Air-gapped environments, complete data control Custom compliance – HIPAA, GDPR, SOC 2, industry-specific measures Encryption – AES-256 at rest, TLS 1.3 in transit RBAC – Integrated with existing identity management systems ✅ Data residency – Full control over storage location (US, EU, on-prem)
Pricing & Plans	Standard: $99/mo – 10 chatbots, 60M words, 5K items/bot Premium: $449/mo – 100 chatbots, 300M words, 20K items/bot Enterprise: Custom – SSO, dedicated support, custom SLAs 7-day free trial – Full Standard access, no charges Flat-rate pricing – No per-query charges, no hidden costs	Project pricing – $50K-$500K+ based on scope and complexity No subscriptions – Own solution outright without recurring fees Optional maintenance – Ongoing support contracts available post-launch ✅ 200+ clients – Fortune 500 and mid-market proven track record ⚠️ High upfront – Much costlier than $29-$999/mo SaaS platforms
Support & Ecosystem	Comprehensive docs – Tutorials, cookbooks, API references Email + in-app support – Under 24hr response time Premium support – Dedicated account managers for Premium/Enterprise Open-source SDK – Python SDK, Postman, GitHub examples 5,000+ Zapier apps – CRMs, e-commerce, marketing integrations	White-glove support – Direct dev team access, kickoff through post-launch Services Stack-specific docs – Training and documentation tailored to your infrastructure ✅ 200+ clients – Proven track record with Fortune 500 enterprises
Observability & Monitoring	Real-time dashboard – Query volumes, token usage, response times Customer Intelligence – User behavior patterns, popular queries, knowledge gaps Conversation analytics – Full transcripts, resolution rates, common questions Export capabilities – API export to BI tools and data warehouses	Custom monitoring – CloudWatch, Prometheus integration Info Admin dashboards – Real-time analytics, alerts, SIEM feeds ✅ Enterprise tools – Integrates with existing monitoring infrastructure
Use Cases	Customer support – 24/7 AI handling common queries with citations Internal knowledge – HR policies, onboarding, technical docs Sales enablement – Product info, lead qualification, education Documentation – Help centers, FAQs with auto-crawling E-commerce – Product recommendations, order assistance	Enterprise knowledge bases – Self-hosted chatbots with custom internal docs Legacy integration – AI agents for ERPs, CRMs, ITSM tools Regulated industries – On-prem for healthcare, finance, government compliance Multi-lingual support – Any language with local LLM deployment Hybrid agents – Transactional workflows: IT tickets, approvals, automation
Limitations & Considerations	Managed service – Less control over RAG pipeline vs build-your-own Model selection – OpenAI + Anthropic only; no Cohere, AI21, open-source Real-time data – Requires re-indexing; not ideal for live inventory/prices Enterprise features – Custom SSO only on Enterprise plan	⚠️ High upfront cost – $50K-$500K+ vs $29-$999/month SaaS ⚠️ Long time-to-value – 2-6 month build vs instant SaaS deployment ⚠️ Custom maintenance – Updates need dev work, no self-service ⚠️ No templates – Everything built from scratch, no no-code tools ⚠️ IT expertise required – Team needed for infrastructure and management Best for unique needs – Only justified when off-the-shelf fails
Core Agent Features	Custom AI Agents – Autonomous GPT-4/Claude agents for business tasks Multi-Agent Systems – Specialized agents for support, sales, knowledge Memory & Context – Persistent conversation history across sessions Tool Integration – Webhooks + 5,000 Zapier apps for automation Continuous Learning – Auto re-indexing without manual retraining	Autonomous agents – Planning modules, memory, RAG pipelines Agent Development Planning module – Task decomposition for multi-step autonomous workflows Memory system – Retains interactions for consistent long-running workflows Tool integration – CRMs, ERPs, ITSM, APIs, legacy systems RAG Implementation ✅ Proven deployment – Credit Agricole bank customer service automation
R A G Capabilities	GPT-4 + RAG – Outperforms OpenAI in independent benchmarks Anti-hallucination – Responses grounded in your content only Automatic citations – Clickable source links in every response Sub-second latency – Optimized vector search and caching Scale to 300M words – No performance degradation at scale	Custom RAG – Multi-index strategies, tuned prompts for precision Domain fine-tuning – Eliminate hallucinations with proprietary data training Hybrid search – Semantic and keyword strategies tailored to data Source attribution – Full citations with confidence scores ⚠️ Ongoing tweaks – Perfecting retrieval accuracy takes time
Competitive Positioning	Market position – Leading RAG platform balancing enterprise accuracy with no-code usability. Trusted by 6,000+ orgs including Adobe, MIT, Dropbox. Key differentiators – #1 benchmarked accuracy • 1,400+ formats • Full white-labeling included • Flat-rate pricing vs OpenAI – 10% lower hallucination, 13% higher accuracy, 34% faster vs Botsonic/Chatbase – More file formats, source citations, no hidden costs vs LangChain – Production-ready in 2 min vs weeks of development	Market position – Custom AI agency (200+ clients), enterprise RAG specialist Target customers – Large enterprises needing custom solutions, legacy system integration Key competitors – Azumo, internal AI teams, Contextual.ai, AI consultancies Advantages – Proven track record, model-agnostic, on-prem deployment, solution ownership Pricing advantage – Higher upfront, no subscriptions; best for unique needs Use case fit – Legacy systems, domain-tuned models, hybrid agents, data sovereignty
R A G-as-a- Service Assessment	Platform type – TRUE RAG-AS-A-SERVICE with managed infrastructure API-first – REST API, Python SDK, OpenAI compatibility, MCP Server No-code option – 2-minute wizard deployment for non-developers Hybrid positioning – Serves both dev teams (APIs) and business users (no-code) Enterprise ready – SOC 2 Type II, GDPR, WCAG 2.0, flat-rate pricing	Platform type – CUSTOM AI CONSULTANCY (not SaaS/platform) Core offering – Bespoke enterprise RAG and AI agents (200+ clients) Agent capabilities – Autonomous agents with planning, memory, tool integration Agent Services Developer experience – White-glove services, project-specific APIs, custom docs ⚠️ No no-code – Zero self-service, everything needs custom dev Deployment – On-prem/private cloud only, complete data sovereignty ✅ Enterprise ready – ISO 27001, GDPR/CCPA, custom HIPAA compliance ⚠️ NOT A PLATFORM – Exclusively custom consultancy, multi-month builds
A I Models	OpenAI – GPT-5.1 (Optimal/Smart), GPT-4 series Anthropic – Claude 4.5 Opus/Sonnet (Enterprise) Auto-routing – Intelligent model selection for cost/performance Managed – No API keys or fine-tuning required	Model-agnostic – GPT-4, Claude, Llama 2, Falcon, Cohere, custom models Fine-tuning – Proprietary data training for domain-specific terminology Local LLMs – On-prem hosting for sovereignty and offline operation Multiple models – Different models for different use cases ⚠️ Model swaps – Require build/deploy cycle for changes
No- Code Interface & Usability	2-minute deployment – Fastest time-to-value in the industry Wizard interface – Step-by-step with visual previews Drag-and-drop – Upload files, paste URLs, connect cloud storage In-browser testing – Test before deploying to production Zero learning curve – Productive on day one	⚠️ No no-code tools – IT or admin panels handle configuration User experience – End users chat; tech team manages tweaks
Customization & Flexibility ( Behavior & Knowledge)	Live content updates – Add/remove content with automatic re-indexing System prompts – Shape agent behavior and voice through instructions Multi-agent support – Different bots for different teams Smart defaults – No ML expertise required for custom behavior	Total control – Add sources, tweak tone, inject APIs Details Unlimited flexibility – Dream it, Deviniti builds it ⚠️ Dev sprints – Updates usually require quick development work
Pricing & Scalability	Standard: $99/mo – 60M words, 10 bots Premium: $449/mo – 300M words, 100 bots Auto-scaling – Managed cloud scales with demand Flat rates – No per-query charges	Project-based – $50K-$500K+ initial, optional maintenance Portfolio Scale to millions – Infrastructure handles huge query volumes ✅ No subscription fees – Own outright without recurring costs ⚠️ High upfront – Much costlier than $29-$999/mo SaaS solutions
Security & Privacy	SOC 2 Type II + GDPR – Third-party audited compliance Encryption – 256-bit AES at rest, SSL/TLS in transit Access controls – RBAC, 2FA, SSO, domain allowlisting Data isolation – Never trains on your data	On-prem/private cloud – Full data control and compliance Security Strong encryption – AES-256 at rest, TLS 1.3 in transit Security stack integration – Hooks into SIEM, monitoring, access controls ✅ Data sovereignty – No third-party sharing or cloud vendor dependencies
Support & Documentation	Documentation hub – Docs, tutorials, API references Support channels – Email, in-app chat, dedicated managers (Premium+) Open-source – Python SDK, Postman, GitHub examples Community – User community + 5,000 Zapier integrations	White-glove support – Direct dev team access throughout lifecycle Custom documentation – Tailored to your implementation and tech stack Training programs – IT teams and end users trained on solution Knowledge transfer – Complete handoff: code, architecture, runbooks ✅ Enterprise focus – Proven with large-scale, complex deployments
Additional Considerations	Time-to-value – 2-minute deployment vs weeks with DIY Always current – Auto-updates to latest GPT models Proven scale – 6,000+ organizations, millions of queries Multi-LLM – OpenAI + Claude reduces vendor lock-in	Hybrid agents – Complex transactional tasks beyond Q&A Custom governance End-to-end ownership – Own and evolve solution as AI advances ✅ Future-proof – Complete control over technology roadmap

Final Thoughts

Final Verdict: CustomGPT vs Deviniti

After analyzing features, pricing, performance, and user feedback, both CustomGPT and Deviniti are capable platforms that serve different market segments and use cases effectively.

When to Choose CustomGPT

You value industry-leading accuracy with 97% benchmark score
Patented technology to reduce hallucinations
Easy no-code setup with powerful customization

Best For: Industry-leading accuracy with 97% benchmark score

When to Choose Deviniti

You value strong compliance and security focus
Self-hosted solutions for data privacy
Domain expertise in regulated industries

Best For: Strong compliance and security focus

Migration & Switching Considerations

Switching between CustomGPT and Deviniti requires careful planning. Consider data export capabilities, API compatibility, and integration complexity. Both platforms offer migration support, but expect 2-4 weeks for complete transition including testing and team training.

Pricing Comparison Summary

CustomGPT starts at $99/month, while Deviniti begins at custom pricing. Total cost of ownership should factor in implementation time, training requirements, API usage fees, and ongoing support. Enterprise deployments typically see annual costs ranging from $10,000 to $500,000+ depending on scale and requirements.

Our Recommendation Process

Start with a free trial - Both platforms offer trial periods to test with your actual data
Define success metrics - Response accuracy, latency, user satisfaction, cost per query
Test with real use cases - Don't rely on generic demos; use your production data
Evaluate total cost - Factor in implementation time, training, and ongoing maintenance
Check vendor stability - Review roadmap transparency, update frequency, and support quality

For most organizations, the decision between CustomGPT and Deviniti comes down to specific requirements rather than overall superiority. Evaluate both platforms with your actual data during trial periods, focusing on accuracy, latency, ease of integration, and total cost of ownership.

📚 Next Steps

Ready to make your decision? We recommend starting with a hands-on evaluation of both platforms using your specific use case and data.

• Review: Check the detailed feature comparison table above
• Test: Sign up for free trials and test with real queries
• Calculate: Estimate your monthly costs based on expected usage
• Decide: Choose the platform that best aligns with your requirements

Last updated: February 3, 2026 | This comparison is regularly reviewed and updated to reflect the latest platform capabilities, pricing, and user feedback.

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Why Choose CustomGPT?

97% Accuracy

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CustomGPT

The most accurate RAG-as-a-Service API. Deliver production-ready reliable RAG applications faster. Benchmarked #1 in accuracy and hallucinations for fully managed RAG-as-a-Service API.

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Priyansh Khodiyar

DevRel at CustomGPT.ai. Passionate about AI and its applications. Here to help you navigate the world of AI tools and make informed decisions for your business.

CustomGPT vs Deviniti