What are the main differences between Deepset and Glean?

Deepset excels in Mature open-source framework (since 2020) and Production-ready from day one, scoring 83/100 in user ratings with 85% accuracy. Glean leads in Permissions-aware AI is genuinely differentiated - real-time enforcement across 100+ datasources addresses critical enterprise concern and Strong developer experience - comprehensive APIs, 4-language SDKs (Python, Java, Go, TypeScript), LangChain integration with 96/100 overall rating and 90% accuracy. Key technical difference: Deepset focuses on Modular pipeline architecture while Glean emphasizes Permissions-aware AI with real-time access control enforcement. Pricing differs by $50/month.

Which is better for enterprises: Deepset or Glean?

Glean offers SOC 2 compliance for enterprise security. HIPAA compliance is available in Glean. For scalability, Deepset supports on-premise deployment for maximum control. Glean leads with 96/100 enterprise readiness score (98/100 enterprise features).

How much does Deepset cost vs Glean?

Deepset starts at custom pricing/monthly (freemium model), while Glean begins at $50/monthly (enterprise model). Deepset offers a free tier. Pricing is relatively comparable. See our detailed pricing breakdown for complete tier comparisons.

Can I migrate from Deepset to Glean?

Migration from Deepset to Glean typically requires API-based data export/import, which Glean provides. Glean provides comprehensive API access excellent documentation for the migration process. Estimated migration time: 1-2 days for cloud setup. Contact Glean support for migration assistance and best practices.

What integrations do Deepset and Glean support?

Deepset integrates with OpenAI, Anthropic, Hugging Face, Cohere, AWS SageMaker (12 integrations total). Glean supports Cloud Storage: Google Drive, SharePoint, OneDrive, Dropbox, Box, Communication: Slack (full bot support), Microsoft Teams, Gmail, Outlook, Zoom, Collaboration: Confluence, Notion, Jira, GitHub, GitLab, Miro, CRM/Support: Salesforce, ServiceNow, Zendesk, Identity: Okta, Microsoft Entra ID, Google Workspace, OneLogin (8 integrations available). Both offer REST APIs for custom integrations. Deepset offers 50% more integrations, with webhook support for real-time data sync.

What are the main differences between Deepset and Glean?

Deepset offers strong capabilities, scoring 0/100 in user ratings. Glean provides unique strengths with 0/100 overall rating. Key technical difference: Deepset focuses on advanced features while Glean emphasizes specialized capabilities.

Which is better for enterprises: Deepset or Glean?

Both platforms provide enterprise-grade security. HIPAA compliance varies - contact vendors for details. For scalability, both offer cloud-based deployment options. Glean leads with strong/100 enterprise readiness score.

How much does Deepset cost vs Glean?

Deepset starts at custom pricing/month (subscription model), while Glean begins at contact sales/month (subscription model). Both require paid plans. Pricing is relatively comparable. See our detailed pricing breakdown for complete tier comparisons.

Can I migrate from Deepset to Glean?

Migration from Deepset to Glean typically requires manual data transfer since API access may be limited. Glean offers standard documentation for the migration process. Estimated migration time: 1-2 days for cloud setup. Contact Glean support for migration assistance and best practices.

What integrations do Deepset and Glean support?

Deepset integrates with (multiple platforms). Glean supports (various tools). API availability varies by plan. Integration coverage is comparable.

Deepset vs Glean

Make an informed decision with our comprehensive comparison. Discover which RAG solution perfectly fits your needs.

More about Glean More about Deepset Get Started Today

Priyansh KhodiyarDevRel at CustomGPT.ai

Fact checked and reviewed by Bill Cava

Published: 01.04.2025Updated: 25.04.2025

In this comprehensive guide, we compare Deepset and Glean across various parameters including features, pricing, performance, and customer support to help you make the best decision for your business needs.

Overview

When choosing between Deepset and Glean, understanding their unique strengths and architectural differences is crucial for making an informed decision. Both platforms serve the RAG (Retrieval-Augmented Generation) space but cater to different use cases and organizational needs.

Quick Decision Guide

Choose Deepset if: you value mature open-source framework (since 2020)
Choose Glean if: you value permissions-aware ai is genuinely differentiated - real-time enforcement across 100+ datasources addresses critical enterprise concern

About Deepset

Deepset is open-source framework and enterprise platform for llm orchestration. Deepset is the creator of Haystack, the leading open-source framework for building production-ready LLM applications, and offers an enterprise AI platform for developing and deploying custom AI agents and applications. Founded in 2018, headquartered in Berlin, Germany, the platform has established itself as a reliable solution in the RAG space.

Overall Rating

83/100

Starting Price

Custom

About Glean

Glean is enterprise work ai with permissions-aware rag across 100+ apps. Glean is a premium enterprise RAG platform with permissions-aware AI as its core differentiator. Founded by ex-Google Search engineers, Glean achieved $100M ARR in three years and a $7.2B valuation (2025). It connects 100+ enterprise apps with real-time access controls, supports 15+ LLMs, and offers comprehensive APIs with 4-language SDKs. Trade-offs: enterprise-only sales (~$50/user/month, ~$60K minimum), no consumer messaging channels, and premium positioning over plug-and-play simplicity. Founded in 2019, headquartered in Palo Alto, CA, the platform has established itself as a reliable solution in the RAG space.

Overall Rating

96/100

Starting Price

$50/mo

Key Differences at a Glance

In terms of user ratings, Glean in overall satisfaction. From a cost perspective, Deepset starts at a lower price point. The platforms also differ in their primary focus: AI Development Platform versus Enterprise RAG. These differences make each platform better suited for specific use cases and organizational requirements.

⚠️ What This Comparison Covers

We'll analyze features, pricing, performance benchmarks, security compliance, integration capabilities, and real-world use cases to help you determine which platform best fits your organization's needs. All data is independently verified from official documentation and third-party review platforms.

Detailed Feature Comparison

Deepset	Glean	CustomGPTRECOMMENDED
Data Ingestion & Knowledge Sources
Flexible ingestion – Process any file type with connectors and Unstructured library Vector store options – OpenSearch, Pinecone, Weaviate, Snowflake support Learn more ⚠️ Hands-on setup required for domain-specific pipeline customization	✅ 100+ native connectors – Cloud storage, CRM, collaboration platforms plus Indexing API File formats – PDFs, Word, HTML, spreadsheets, structured data Real-time sync – Content within minutes, permission changes immediate ⚠️ Initial indexing – Few days depending on volume Scale – 10K-100K users, hundreds of millions of documents	1,400+ file formats – PDF, DOCX, Excel, PowerPoint, Markdown, HTML + auto-extraction from ZIP/RAR/7Z archives Website crawling – Sitemap indexing with configurable depth for help docs, FAQs, and public content Multimedia transcription – AI Vision, OCR, YouTube/Vimeo/podcast speech-to-text built-in Cloud integrations – Google Drive, SharePoint, OneDrive, Dropbox, Notion with auto-sync Knowledge platforms – Zendesk, Freshdesk, HubSpot, Confluence, Shopify connectors Massive scale – 60M words (Standard) / 300M words (Premium) per bot with no performance degradation
Integrations & Channels
API-first design – REST endpoints and Haystack SDK for custom app integration Shareable prototypes – Quick demos available See feature ⚠️ Production channels (Slack, web chat) require custom code development	Slack & Teams – Official apps, Gleanbot auto-responses, Real-Time Search API Browser extensions – Chrome (300K+ users), Firefox, Safari, Edge ⚠️ No WhatsApp/Telegram – Designed for internal enterprise use only SSO protocols – OIDC, SAML 2.0 with Okta, Microsoft Entra	Website embedding – Lightweight JS widget or iframe with customizable positioning CMS plugins – WordPress, WIX, Webflow, Framer, SquareSpace native support 5,000+ app ecosystem – Zapier connects CRMs, marketing, e-commerce tools MCP Server – Integrate with Claude Desktop, Cursor, ChatGPT, Windsurf OpenAI SDK compatible – Drop-in replacement for OpenAI API endpoints LiveChat + Slack – Native chat widgets with human handoff capabilities
Core Chatbot Features
Modular RAG pipelines – Retriever + reader + optional rerankers/multi-step logic Advanced features – Multi-turn chat, source attribution, fine-grained retrieval Overview ✅ Tool use and external API integration for rich agent behavior	Glean Chat interface – Natural conversations with company knowledge Multi-turn conversations – Context awareness across turns Streaming responses – Real-time with source citations	✅ #1 accuracy – Median 5/5 in independent benchmarks, 10% lower hallucination than OpenAI ✅ Source citations – Every response includes clickable links to original documents ✅ 93% resolution rate – Handles queries autonomously, reducing human workload ✅ 92 languages – Native multilingual support without per-language config ✅ Lead capture – Built-in email collection, custom forms, real-time notifications ✅ Human handoff – Escalation with full conversation context preserved
Customization & Branding
⚠️ No drag-and-drop theming – requires custom front-end development for branded UI ✅ Full freedom for visuals and conversational tone Custom components	UI customization – Custom logos, color schemes, background images Custom subdomains – your-company.glean.com Chat widget styling – CSS positioning, width/height, custom containers ⚠️ Limited white-labeling – Glean branding may remain visible	Full white-labeling included – Colors, logos, CSS, custom domains at no extra cost 2-minute setup – No-code wizard with drag-and-drop interface Persona customization – Control AI personality, tone, response style via pre-prompts Visual theme editor – Real-time preview of branding changes Domain allowlisting – Restrict embedding to approved sites only
L L M Model Options
Model-agnostic – GPT-4, Llama 2, Claude, Cohere, 80+ providers supported ✅ Switch models via Connections UI with few clicks View models	✅ 15+ LLMs supported – GPT-4, Gemini 1.5 Pro, Claude 3 Sonnet Per-step model selection – Different LLMs for each workflow step Temperature controls – Factual, balanced, or creative output settings BYOK support – Glean Universal Key or Customer Key options Automatic routing – Zero data retention, optimizes top models per query	GPT-5.1 models – Latest thinking models (Optimal & Smart variants) GPT-4 series – GPT-4, GPT-4 Turbo, GPT-4o available Claude 4.5 – Anthropic's Opus available for Enterprise Auto model routing – Balances cost/performance automatically Zero API key management – All models managed behind the scenes
Developer Experience ( A P I & S D Ks)
REST API + Haystack SDK – Build, run, and query pipelines with comprehensive tooling ✅ Visual editor with drag-and-drop, export YAML for version control Studio overview	✅ Client & Indexing APIs – Search, Chat, Agents, Documents, Governance Official SDKs – Python, Java, Go, TypeScript with async support Web SDK – Embeddable chat, search, autocomplete, recommendations components Framework integrations – LangChain, CrewAI, OpenAI Assistants, MCP Server Authentication – OAuth 2.0, user-scoped tokens, impersonation support	REST API – Full-featured for agents, projects, data ingestion, chat queries Python SDK – Open-source `customgpt-client` with full API coverage Postman collections – Pre-built requests for rapid prototyping Webhooks – Real-time event notifications for conversations and leads OpenAI compatible – Use existing OpenAI SDK code with minimal changes
Performance & Accuracy
✅ Multi-step retrieval, hybrid search, custom rerankers for max accuracy ✅ Modular components optimize latency at scale Benchmark insights	✅ 74% human-agreement rate – 25% precision increases 141% ROI over 3 years – Forrester Total Economic Impact 110 hours saved per employee annually – Productivity gains Hallucination prevention – RAG grounding, permissions, citations	Sub-second responses – Optimized RAG with vector search and multi-layer caching Benchmark-proven – 13% higher accuracy, 34% faster than OpenAI Assistants API Anti-hallucination tech – Responses grounded only in your provided content OpenGraph citations – Rich visual cards with titles, descriptions, images 99.9% uptime – Auto-scaling infrastructure handles traffic spikes
Customization & Flexibility ( Behavior & Knowledge)
✅ Full control: multi-hop retrieval, custom logic, bespoke prompts available ✅ Multiple datastores, role-based filters, external API integration Templates	Natural language config – Build agents without technical expertise Visual builder – Drag-and-drop workflow creation 30+ templates – Sales, engineering, IT, HR	Live content updates – Add/remove content with automatic re-indexing System prompts – Shape agent behavior and voice through instructions Multi-agent support – Different bots for different teams Smart defaults – No ML expertise required for custom behavior
Pricing & Scalability
Free Studio – Development environment, then usage-based Enterprise plans at scale ✅ Cloud, hybrid, or on-prem deployment options Pricing overview	⚠️ No public pricing – Enterprise sales only Estimated cost – ~$45-50+ per user/month Minimum ACV – ~$60K (approximately 100 users minimum) No free trial – Paid POCs up to $70K Annual contracts – Per-seat model, 7-12% renewal increases, FlexCredits for premium	Standard: $99/mo – 60M words, 10 bots Premium: $449/mo – 300M words, 100 bots Auto-scaling – Managed cloud scales with demand Flat rates – No per-query charges
Security & Privacy
✅ SOC 2 Type II, ISO 27001, GDPR, HIPAA enterprise compliance ✅ Cloud, VPC, or on-prem data residency options Security compliance	✅ SOC 2 Type II, ISO 27001, HIPAA, GDPR ⚠️ No FedRAMP – Not for US federal government AES-256 at rest, TLS 1.2+ in transit Single-tenant – Isolated per customer, Cloud-Prem option	SOC 2 Type II + GDPR – Third-party audited compliance Encryption – 256-bit AES at rest, SSL/TLS in transit Access controls – RBAC, 2FA, SSO, domain allowlisting Data isolation – Never trains on your data
Observability & Monitoring
Studio dashboard – Latency, error rates, resource usage tracking available ✅ Logs integrate with Prometheus, Splunk, and more Monitoring features	Insights Dashboard – DAU/WAU/MAU, Search Session Satisfaction metrics Usage metrics – Searches and chats per user per week 270-day data retention – Department-level filtering Audit logging – User activity, access patterns, SIEM export	Real-time dashboard – Query volumes, token usage, response times Customer Intelligence – User behavior patterns, popular queries, knowledge gaps Conversation analytics – Full transcripts, resolution rates, common questions Export capabilities – API export to BI tools and data warehouses
Support & Ecosystem
Community support – Haystack open-source community (Discord, GitHub, 14K+ stars) Insights ✅ Wide ecosystem: vector DBs, model providers, ML tool integrations Enterprise support – Paid tiers with dedicated assistance available	Standard support – 24x5 via portal, email, Slack Connect Premium support – 24x7 critical issues with additional fee ✅ Excellent documentation – developers.glean.com with OpenAPI specs GitHub repositories – SDK examples and sample projects	Comprehensive docs – Tutorials, cookbooks, API references Email + in-app support – Under 24hr response time Premium support – Dedicated account managers for Premium/Enterprise Open-source SDK – Python SDK, Postman, GitHub examples 5,000+ Zapier apps – CRMs, e-commerce, marketing integrations
Additional Considerations
✅ Ideal for heavily customized, domain-specific RAG solutions with full control ⚠️ Steeper learning curve and more dev effort required Details	⚠️ Cannot create content directly – Focuses on search/retrieval Large organization focus – May be overkill for smaller teams Training investment – Upskilling employees needed	Time-to-value – 2-minute deployment vs weeks with DIY Always current – Auto-updates to latest GPT models Proven scale – 6,000+ organizations, millions of queries Multi-LLM – OpenAI + Claude reduces vendor lock-in
No- Code Interface & Usability
Low-code Studio – Drag-and-drop interface aimed at developers and ML engineers ⚠️ Non-tech users need help; production UIs require custom development	✅ Natural language configuration – Describe goals in plain language Visual builder – Drag-and-drop workflow creation AI-assisted creation – Auto-generates draft agents 30+ prebuilt agents – Sales, engineering, IT, HR	2-minute deployment – Fastest time-to-value in the industry Wizard interface – Step-by-step with visual previews Drag-and-drop – Upload files, paste URLs, connect cloud storage In-browser testing – Test before deploying to production Zero learning curve – Productive on day one
Competitive Positioning
Market position – Developer-first RAG framework with enterprise cloud offering for custom solutions Target customers – ML engineers, dev teams needing deep RAG customization and portability Key competitors – LangChain/LangSmith, Contextual.ai, Dataworkz, Vectara.ai, Pinecone/Weaviate implementations Advantages – Open-source Haystack, model-agnostic, visual editor, modular components, wide ecosystem, compliance Pricing advantage – Free Studio, usage-based Enterprise; no vendor lock-in via open-source Use case fit – Customized domain-specific RAG, complex workflows, developer-friendly APIs with portability	✅ Unique strength – Real-time permissions-aware AI across 100+ datasources Proven ROI – 141% ROI, 110 hours/employee saved ⚠️ Pricing barrier – ~$50/user/month, ~$60K minimum	Market position – Leading RAG platform balancing enterprise accuracy with no-code usability. Trusted by 6,000+ orgs including Adobe, MIT, Dropbox. Key differentiators – #1 benchmarked accuracy • 1,400+ formats • Full white-labeling included • Flat-rate pricing vs OpenAI – 10% lower hallucination, 13% higher accuracy, 34% faster vs Botsonic/Chatbase – More file formats, source citations, no hidden costs vs LangChain – Production-ready in 2 min vs weeks of development
A I Models
Model-agnostic – GPT-4, Claude, Llama 2, Cohere, 80+ providers via unified interface ✅ Switch models via Connections UI without code changes Embeddings – OpenAI, Cohere, Sentence Transformers, custom models supported ✅ Multiple LLMs per pipeline for different components (retrieval vs generation) Fine-tuning – Train on proprietary data for domain-specific accuracy	✅ 15+ LLMs – GPT-4, Gemini 1.5 Pro, Claude 3 with per-step selection Temperature controls – Factual, balanced, or creative output BYOK support – Customer Key for data sovereignty	OpenAI – GPT-5.1 (Optimal/Smart), GPT-4 series Anthropic – Claude 4.5 Opus/Sonnet (Enterprise) Auto-routing – Intelligent model selection for cost/performance Managed – No API keys or fine-tuning required
R A G Capabilities
✅ Multi-step retrieval, hybrid search (semantic + keyword), custom rerankers for max accuracy Modular design – Flexible retriever + reader + reranker for customized workflows Multi-hop retrieval – Chain steps for complex queries requiring deep context Vector DB flexibility – OpenSearch, Pinecone, Weaviate, Snowflake, Qdrant backends ✅ Source attribution with citations, confidence scores; MTEB benchmark-proven performance Haystack framework – Open-source foundation for full customization and portability	✅ Hybrid search – Semantic + lexical for accuracy Knowledge Graph Framework – Proprietary anchors across data 74% human-agreement – 25% precision increases	GPT-4 + RAG – Outperforms OpenAI in independent benchmarks Anti-hallucination – Responses grounded in your content only Automatic citations – Clickable source links in every response Sub-second latency – Optimized vector search and caching Scale to 300M words – No performance degradation at scale
Use Cases
Domain-specific Q&A – Enterprise knowledge bases with specialized terminology and fine-tuned models Research & analysis – Multi-hop retrieval for complex questions across large corpora Technical documentation – Developer-focused RAG for code docs, API references, guides Compliance & legal – HIPAA/GDPR systems for regulated industries with on-prem deployment Custom AI agents – External API calls, tool use, multi-step reasoning capabilities ✅ Enterprise search and future-proof AI with no vendor lock-in	Enterprise knowledge – Unified search across 100+ datasources Permissions-aware – Healthcare, finance, legal hierarchies AI agents – 30+ prebuilt for sales, engineering, IT	Customer support – 24/7 AI handling common queries with citations Internal knowledge – HR policies, onboarding, technical docs Sales enablement – Product info, lead qualification, education Documentation – Help centers, FAQs with auto-crawling E-commerce – Product recommendations, order assistance
Security & Compliance
✅ SOC 2 Type II, ISO 27001, GDPR, HIPAA certifications with annual audits Flexible deployment – Cloud, hybrid, VPC, or on-premises for complete data control Data residency – Choose storage location (US, EU, on-prem) for compliance ✅ No model training on customer data; comprehensive audit trails	✅ SOC 2 Type II, ISO 27001, HIPAA, GDPR ⚠️ NO FedRAMP – Not for US federal government Single-tenant – Isolated per customer, Cloud-Prem option	SOC 2 Type II + GDPR – Regular third-party audits, full EU compliance 256-bit AES encryption – Data at rest; SSL/TLS in transit SSO + 2FA + RBAC – Enterprise access controls with role-based permissions Data isolation – Never trains on customer data Domain allowlisting – Restrict chatbot to approved domains
Pricing & Plans
Studio (Free) – Development environment with unlimited files for prototyping Enterprise – Usage-based pricing (queries, documents, compute); no per-seat charges Deployment tiers – Cloud (managed SaaS), hybrid, or on-prem with separate pricing ✅ Professional services and custom development available; handles millions of documents ✅ Haystack framework free forever; only pay for managed cloud services	⚠️ No public pricing – Enterprise sales only ~$45-50+/user/month – Estimated cost from reports ~$60K minimum ACV – Approximately 100 users minimum	Standard: $99/mo – 10 chatbots, 60M words, 5K items/bot Premium: $449/mo – 100 chatbots, 300M words, 20K items/bot Enterprise: Custom – SSO, dedicated support, custom SLAs 7-day free trial – Full Standard access, no charges Flat-rate pricing – No per-query charges, no hidden costs
Support & Documentation
Community – Active Discord, GitHub (14K+ stars) with responsive maintainers Enterprise support – Email, Slack Connect, dedicated engineers for paid customers ✅ Comprehensive docs at docs.cloud.deepset.ai with tutorials, API references, guides Resources – YouTube tutorials, GitHub examples, starter templates for common use cases ✅ Wide ecosystem: vector DB providers, model vendors, tool developers Professional services – Custom development, architecture consulting, implementation support	24x5 standard support – Portal, email, Slack Connect ✅ Excellent documentation – developers.glean.com with OpenAPI Official SDKs – Python, Java, Go, TypeScript	Documentation hub – Docs, tutorials, API references Support channels – Email, in-app chat, dedicated managers (Premium+) Open-source – Python SDK, Postman, GitHub examples Community – User community + 5,000 Zapier integrations
Limitations & Considerations
⚠️ Steeper learning curve – Requires ML/engineering skills, not ideal for non-technical users ⚠️ Custom UI required – No drag-and-drop widget; build production interfaces from scratch ⚠️ Hands-on setup – More config effort vs plug-and-play SaaS platforms ⚠️ Studio limitations – Visual editor still needs RAG understanding; DevOps work for production ⚠️ Enterprise costs – Usage-based pricing expensive at high volumes without optimization ⚠️ Best for technical teams – Not for business users seeking no-code solutions	⚠️ High cost barrier – ~$50/user/month, ~$60K minimum ⚠️ NO FedRAMP – Not for US federal government ⚠️ No consumer channels – No WhatsApp, Telegram Complex implementation – Indexing takes days	Managed service – Less control over RAG pipeline vs build-your-own Model selection – OpenAI + Anthropic only; no Cohere, AI21, open-source Real-time data – Requires re-indexing; not ideal for live inventory/prices Enterprise features – Custom SSO only on Enterprise plan
Core Agent Features
AI Agents – LLM-powered agents with reasoning, reflection, tool use Guide Spectrum approach – Balance structured workflows with autonomous capabilities Details ✅ Planning mechanisms: chain-of-thought/tree-of-thought for multi-step reasoning Dynamic routing – LLMs evaluate and choose tools, databases, actions based on context ✅ Reflection & self-correction for improved accuracy and adaptive strategies Agentic RAG – Build pipelines with graphs, multimodal capabilities RAG Guide	✅ Autonomous AI agents – Understand tasks, execute autonomously Natural language builder – Describe goals, auto-designs workflows 100+ native actions – Slack, Teams, Salesforce, Jira, GitHub	Custom AI Agents – Autonomous GPT-4/Claude agents for business tasks Multi-Agent Systems – Specialized agents for support, sales, knowledge Memory & Context – Persistent conversation history across sessions Tool Integration – Webhooks + 5,000 Zapier apps for automation Continuous Learning – Auto re-indexing without manual retraining
R A G-as-a- Service Assessment
Platform Type – HYBRID: Open-source Haystack + enterprise Deepset Cloud for custom RAG solutions Architecture – Modular pipelines (retriever + reader + reranker), full control over embeddings/vector DBs Agentic capabilities – Autonomous agents with planning, routing, reflection Guide Developer experience – REST API, Haystack SDK, visual Studio editor Studio ⚠️ No-code limited – Studio drag-and-drop for developers, not non-tech users Target market – ML engineers, dev teams needing deep customization and portability ✅ RAG leadership: multi-step retrieval, hybrid search, model-agnostic (80+ providers), MTEB benchmarks Data ✅ Enterprise ready: SOC 2, ISO 27001, GDPR, HIPAA; cloud/VPC/on-prem deployment Use case fit – Custom domain RAG, complex workflows, developer APIs with portability ✅ Open-source advantage: Haystack (14K+ stars) free; no vendor lock-in ⚠️ NOT for: Non-tech teams, turnkey chatbots, pre-built widgets/Slack integrations Competition – LangChain, Contextual.ai, Dataworkz; differentiated by open-source foundation	✅ TRUE RAG PLATFORM – API-first with comprehensive tools Data flexibility – 100+ connectors, Indexing API Best for – Large enterprises requiring permissions-aware RAG	Platform type – TRUE RAG-AS-A-SERVICE with managed infrastructure API-first – REST API, Python SDK, OpenAI compatibility, MCP Server No-code option – 2-minute wizard deployment for non-developers Hybrid positioning – Serves both dev teams (APIs) and business users (no-code) Enterprise ready – SOC 2 Type II, GDPR, WCAG 2.0, flat-rate pricing
Core R A G Features
N/A	✅ Hybrid search – Semantic (vector-based) + lexical (keyword) approaches Knowledge Graph Framework – Proprietary anchors across enterprise data LLM Control Layer – Optimizes outputs with context-aware query rewriting Grounded answers – Source citations with every response	N/A
Permissions- Aware A I ( Core Differentiator)
N/A	✅ Real-time access control – Across all 100+ datasources Identity crawling – Users, groups, memberships, permission models Connector-level mirroring – Respects native permissions (Salesforce, GDrive) Zero-trust architecture – Users only see authorized content	N/A
Multi- Language & Localization
N/A	Full support – English, German, Japanese (semantic, assistant, UI) Partial support – French, Spanish 20+ languages – Early access or keyword search	N/A
Conversation & Agent Features
N/A	Conversation history – Thread tracking in Slack, History tab Version control – All agent versions auto-saved ⚠️ No lead capture – Designed for internal enterprise use	N/A
Deployment Options
N/A	Cloud (SaaS) – Standard Glean infrastructure deployment Cloud-Prem – Customer-hosted in AWS or GCP Single-tenant architecture – Isolated per customer	N/A

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Final Thoughts

Final Verdict: Deepset vs Glean

After analyzing features, pricing, performance, and user feedback, both Deepset and Glean are capable platforms that serve different market segments and use cases effectively.

When to Choose Deepset

You value mature open-source framework (since 2020)
Production-ready from day one
Highly modular and customizable

Best For: Mature open-source framework (since 2020)

When to Choose Glean

You value permissions-aware ai is genuinely differentiated - real-time enforcement across 100+ datasources addresses critical enterprise concern
Strong developer experience - comprehensive APIs, 4-language SDKs (Python, Java, Go, TypeScript), LangChain integration
Model flexibility without vendor lock-in - 15+ LLMs with per-step selection and bring-your-own-key option

Best For: Permissions-aware AI is genuinely differentiated - real-time enforcement across 100+ datasources addresses critical enterprise concern

Migration & Switching Considerations

Switching between Deepset and Glean requires careful planning. Consider data export capabilities, API compatibility, and integration complexity. Both platforms offer migration support, but expect 2-4 weeks for complete transition including testing and team training.

Pricing Comparison Summary

Deepset starts at custom pricing, while Glean begins at $50/month. Total cost of ownership should factor in implementation time, training requirements, API usage fees, and ongoing support. Enterprise deployments typically see annual costs ranging from $10,000 to $500,000+ depending on scale and requirements.

Our Recommendation Process

Start with a free trial - Both platforms offer trial periods to test with your actual data
Define success metrics - Response accuracy, latency, user satisfaction, cost per query
Test with real use cases - Don't rely on generic demos; use your production data
Evaluate total cost - Factor in implementation time, training, and ongoing maintenance
Check vendor stability - Review roadmap transparency, update frequency, and support quality

For most organizations, the decision between Deepset and Glean comes down to specific requirements rather than overall superiority. Evaluate both platforms with your actual data during trial periods, focusing on accuracy, latency, ease of integration, and total cost of ownership.

📚 Next Steps

Ready to make your decision? We recommend starting with a hands-on evaluation of both platforms using your specific use case and data.

• Review: Check the detailed feature comparison table above
• Test: Sign up for free trials and test with real queries
• Calculate: Estimate your monthly costs based on expected usage
• Decide: Choose the platform that best aligns with your requirements

Last updated: February 16, 2026 | This comparison is regularly reviewed and updated to reflect the latest platform capabilities, pricing, and user feedback.

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Priyansh Khodiyar

DevRel at CustomGPT.ai. Passionate about AI and its applications. Here to help you navigate the world of AI tools and make informed decisions for your business.

Deepset vs Glean