In this comprehensive guide, we compare SiteGPT and Supavec across various parameters including features, pricing, performance, and customer support to help you make the best decision for your business needs.
Overview
When choosing between SiteGPT and Supavec, understanding their unique strengths and architectural differences is crucial for making an informed decision. Both platforms serve the RAG (Retrieval-Augmented Generation) space but cater to different use cases and organizational needs.
Quick Decision Guide
Choose SiteGPT if: you value extremely easy setup - minutes to launch
Choose Supavec if: you value 100% open source with no vendor lock-in
About SiteGPT
SiteGPT is make ai your expert customer support agent. SiteGPT is an AI chatbot solution that instantly answers visitor questions with a personalized chatbot trained on your website content. It's like having ChatGPT specifically for your products, offering 24/7 automated customer support with seamless integrations into existing support platforms. Founded in 2022, headquartered in Remote, the platform has established itself as a reliable solution in the RAG space.
Overall Rating
86/100
Starting Price
$49/mo
About Supavec
Supavec is the open source rag as a service platform. SupaVec is an open-source RAG platform that serves as an alternative to Carbon.ai. Built on transparency and data sovereignty, it allows developers to build powerful RAG applications with complete control over their infrastructure, supporting any data source at any scale. Founded in 2024, headquartered in Remote, the platform has established itself as a reliable solution in the RAG space.
Overall Rating
84/100
Starting Price
Custom
Key Differences at a Glance
In terms of user ratings, both platforms score similarly in overall satisfaction. From a cost perspective, Supavec offers more competitive entry pricing. The platforms also differ in their primary focus: AI Chatbot versus RAG Platform. These differences make each platform better suited for specific use cases and organizational requirements.
⚠️ What This Comparison Covers
We'll analyze features, pricing, performance benchmarks, security compliance, integration capabilities, and real-world use cases to help you determine which platform best fits your organization's needs. All data is independently verified from official documentation and third-party review platforms.
Detailed Feature Comparison
SiteGPT
Supavec
CustomGPTRECOMMENDED
Data Ingestion & Knowledge Sources
Website Crawling – Entire sites by URL/sitemap with thousands of pages
File Uploads – CSV, TXT, PDF, DOCX, PPTX, Markdown up to 10MB
After analyzing features, pricing, performance, and user feedback, both SiteGPT and Supavec are capable platforms that serve different market segments and use cases effectively.
When to Choose SiteGPT
You value extremely easy setup - minutes to launch
Excellent website content training capabilities
Seamless integration with major support platforms
Best For: Extremely easy setup - minutes to launch
When to Choose Supavec
You value 100% open source with no vendor lock-in
Complete control over data and infrastructure
Strong privacy with Supabase RLS integration
Best For: 100% open source with no vendor lock-in
Migration & Switching Considerations
Switching between SiteGPT and Supavec requires careful planning. Consider data export capabilities, API compatibility, and integration complexity. Both platforms offer migration support, but expect 2-4 weeks for complete transition including testing and team training.
Pricing Comparison Summary
SiteGPT starts at $49/month, while Supavec begins at custom pricing. Total cost of ownership should factor in implementation time, training requirements, API usage fees, and ongoing support. Enterprise deployments typically see annual costs ranging from $10,000 to $500,000+ depending on scale and requirements.
Our Recommendation Process
Start with a free trial - Both platforms offer trial periods to test with your actual data
Define success metrics - Response accuracy, latency, user satisfaction, cost per query
Test with real use cases - Don't rely on generic demos; use your production data
Evaluate total cost - Factor in implementation time, training, and ongoing maintenance
Check vendor stability - Review roadmap transparency, update frequency, and support quality
For most organizations, the decision between SiteGPT and Supavec comes down to specific requirements rather than overall superiority. Evaluate both platforms with your actual data during trial periods, focusing on accuracy, latency, ease of integration, and total cost of ownership.
📚 Next Steps
Ready to make your decision? We recommend starting with a hands-on evaluation of both platforms using your specific use case and data.
• Review: Check the detailed feature comparison table above
• Test: Sign up for free trials and test with real queries
• Calculate: Estimate your monthly costs based on expected usage
• Decide: Choose the platform that best aligns with your requirements
Last updated: February 24, 2026 | This comparison is regularly reviewed and updated to reflect the latest platform capabilities, pricing, and user feedback.
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DevRel at CustomGPT.ai. Passionate about AI and its applications. Here to help you navigate the world of AI tools and make informed decisions for your business.
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